Contact Centre Operations Level 3
Solomon Group is proud to announce our first Contact Centre Training. If you are looking to get back to the workforce, this is a great opportunity to develop your skills - for FREE! We also have employment navigators that will support you into finding work.
What will I learn?
- Communication skills
- Contact centre skills
- Computer skills
- Problem-solving skills
- Product knowledge and navigation
- Complaint handling
- Employability skills
What we're looking for:
- Helpful personality
- Strong people skills
- Some computing skills
- Reasonable ability with numbers
- Good work ethic
- You'll also love talking on the phone!
You may be able to train while you receive your benefit. Please check with your case manager before you enrol with us. Interested? Get in touch here or call us on 0800 747 687