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Train for your future with this FREE 12-week course.

7 August 2018

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Solomon Group is proud to announce that our enormously popular Contact Centre Training course is back at the end of August, on site at our Panmure campus. If you are looking to get back to the workforce, this is a great opportunity to develop your skills - for FREE! As part of the course we will support you to find a job within the call centre industry. 

What will I learn?

  • Communication skills
  • Contact centre skills
  • Computer skills
  • Problem-solving skills
  • How to navigate the council knowledge base and website
  • Complaints handling and resilience
  • Employability skills

What we’re looking for:

  • Helpful personality
  • Reliability 
  • Strong people skills
  • Some computing skills
  • Reasonable ability with numbers
  • Good work ethic
  • You’ll also love talking on the phone!

You may be able to train while you receive your benefit. Please check with your case manager before you enrol with us. 

Interested? Get in touch here or call us on 0800 747 687 or text 0275 814 593.

Download the brochure here.