Joshiela Sen


I work most closely with the Registry Teams in Auckland and Rotorua, managing and supporting a number of key Registry functions including enrolments, student loans and allowances, student resulting and compliance reporting.

I also work alongside the Recruitment team, Quality team, Site Managers and other educational staff, providing support for operations which have a high overlap with collective areas of responsibility.

We collectively ensure that students:

  • receive a high level of service
  • education management and delivery is well coordinated
  • the organisation has accurate and compliant processes and data which meets both our internal needs and those of external stakeholders such as TEC, NZQA and MOE

I believe that having clear systems and processes that staff are familiar with is essential for a good student experience and smooth operation of the organisation. It’s also essential for our funding obligations.

Masters in Management Level 9

Bachelor of Applied Management – Manukau Institute of Technology

New Zealand Diploma in Business

NZIM Diploma in Management

Diploma in Human Resource Management from Christchurch Institute of Technology